The terms that apply when you use Roamer, including purchases and subscriptions. Last updated October 18, 2026.
These terms are an agreement between you and Roamer ("Roamer", "we", "us"), a sole proprietorship based in British Columbia, Canada. They apply when you use the Roamer app or website. By creating an account or using Roamer, you agree to them. If you do not agree, please do not use Roamer.
Roamer is a collaborative trip-planning app. You can create trips, build an itinerary, share the trip with other people, split expenses, keep notes, share photos, videos and documents within a trip, see a trip's photos on a map, and, if you turn it on, share your live location with the people on a trip.
You keep ownership of everything you put into Roamer — your trips, notes, expenses, messages, photos, videos and documents. You grant us only the permission we need to operate the service: to store your content, sync it across your devices, and show it to the people you have shared a trip with.
Content you add to a shared trip is visible to the other people on that trip. Think of a trip as a shared space, and only add things you are comfortable sharing with the people in it. That includes where your photos and videos were taken, if you choose to share photo locations; you can turn Share photo locations off in Settings at any time. Our Privacy Policy explains how photo locations are read, shown and removed.
A photo or video that is deleted goes to Recently deleted for 30 days. The person who deleted it, or the person who added it, can restore it in that time; after that it is deleted permanently. A trip's host can delete other people's photos from the trip, and the person who added a photo can still restore it within those 30 days.
Each Roamer account has a storage allowance for the photos and videos it uploads, across all its trips: 1 GB on the free plan. Each Trip Pass adds 3 GB for your own uploads to that trip, and Roamer Pro includes 25 GB (3 GB during a free trial, if one is offered, until your first payment). Receipts and documents do not count. Photos and videos you have deleted keep counting until they are permanently deleted. Videos can be up to 5 minutes long; Roamer converts them on your phone to a file of up to 50 MB before uploading.
When you reach your allowance, new uploads pause until you free up space or upgrade. Nothing you have already uploaded is deleted, and viewing and downloading are not affected. If a Roamer Pro subscription ends, your allowance becomes what you were using when it ended plus 1 GB, so nothing already stored is lost.
Live location sharing and location pins are there to help the people on a trip find each other. Positions can be late, approximate or missing (for example with no signal, with location access limited, or when a phone stops sending updates), so do not rely on Roamer for your safety or in an emergency; contact local emergency services directly. Share your location only with people you trust. You can stop sharing at any time, and sharing ends by itself when the time you chose runs out or shortly after the trip ends.
Do not use Roamer to break the law, to infringe someone else's rights, to upload malicious software, to harass or abuse other people, or to attempt to gain unauthorised access to the service or to other users' data. We may suspend or terminate accounts that do.
Roamer is free to use for planning a trip. Some features are paid, and where they are offered they are sold as in-app purchases through the App Store or Google Play. Your purchase is charged to your Apple Account or Google Play account at confirmation of purchase.
Paid features are for the person who bought them, with one exception. Live location sharing is available to everyone on a trip while anyone who has joined it holds Roamer Pro or a Trip Pass for that trip. If that person leaves the trip, or their plan ends or is refunded, live location sharing stops for everyone on the trip, and the trip is told why.
Purchases are processed by Apple and Google, and refunds are handled under their policies — we cannot issue a refund for a store purchase directly. You can request one through Apple or Google. If a purchase is refunded, the paid features it unlocked stop being available.
If a subscription lapses or a purchase is refunded, you lose access to the paid features, but not to what you already made with them. Trips, notes, expenses, photos, videos and documents stay in your account, and anything already exported or downloaded to your device remains yours. Your storage allowance changes as described under Storage, and live location sharing that depended on your plan stops.
We may change prices or what is included in a paid plan. A price change to an existing subscription takes effect at the next renewal and only after we have told you, and where the app stores require it, only with your consent. Changes never remove content you have already created.
We work to keep Roamer running, but we do not guarantee it will be available without interruption or free of errors. We may change, suspend or discontinue parts of the service. If we discontinue a paid feature you have paid for, we will provide a pro-rated refund or an equivalent where the law requires it.
Roamer relies on third-party services to work — including app stores for payments, maps and place-search providers, a GIF search provider, and email and notification providers. Their terms apply to their part of the service. See our Privacy Policy for who they are and what they receive.
Roamer includes Google Maps features and content — the trip map (including the map of a trip's photos and live location), place search, the map in an exported itinerary, and the map on a shared itinerary — provided by Google Maps Platform. By using them you agree to be bound by the Google Terms of Service, including the Google Maps/Google Earth Additional Terms of Service, and you acknowledge the Google Privacy Policy. Map data and place details shown in Roamer come from Google and its data providers and may change or become unavailable; Roamer displays them and does not warrant them.
You can stop using Roamer and delete your account at any time in the app (Settings → Delete account) or by following these instructions. We may suspend or terminate an account that breaches these terms. Deleting your account does not automatically refund a purchase, and it does not cancel a Roamer Pro subscription: cancel that in your Apple Account or Google Play account settings.
Roamer is a planning tool. It is provided "as is", without warranties of any kind to the extent permitted by law. Roamer is not a travel agency and does not make, hold or guarantee any booking. Always confirm flights, accommodation and other reservations directly with the provider. Details captured by reservation autofill are a convenience and should be checked against the original confirmation.
To the extent permitted by law, Roamer is not liable for indirect, incidental or consequential damages, or for lost profits, lost data, or travel costs arising from your use of the app. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim. Some jurisdictions do not allow these limits, in which case they apply only as far as the law allows.
These terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict-of-laws rules. Nothing here removes consumer rights you have under the law of the place you live.
We may update these terms; material changes will be reflected by the "last updated" date above, and where the change is significant we will tell you in the app.
Roamer — info@theroamerapp.com
